VTFEA Annual Excellence in Government Awards Ceremony - 2019

VTFEA Annual Excellence in Government Awards Ceremony

8:30 am - 9:15 am - Breakfast Buffet

9:30 am - Award Ceremony begins

Frequently Asked Questions

Q: I would like to order tickets for my team or multiple people in my office. How do I do this?

You can order up to 10 tickets online. We also ask that you provide Vicki Wells with a list of attendees you are sponsoring. For more than 10 tickets, please contact Vicki. If you will pay for your group and need an invoice in addition to your online order confirmation, VTFEA is happy to provide one. Just ask Vicki!

Q: How can I contact the event logistics coordinator with any questions?

Please contact Vicki Wells at email: vicki.l.wells@uscis.dhs.gov or via phone at: (802) 660-5002.

Q: What's the refund policy?

Full refunds are available up to 7 days before the start of the event. We must confirm our attendee numbers with the Hampton Inn for food and room set-up on the 19th, so unfortunately we cannot make refunds after April 19th. You can process your refund on the registration site. For technical difficulties on refunds, you can also contact Vicki Wells.

Q: Will my agency reimburse the cost of my ticket(s)?

Many agencies do reimburse the cost of the award ceremony. Employees should check with their individual agency ahead of time, however.

Q: Do I have to take leave or is admin excusal authorized?

Many agencies allow excused absence for attendance at recognition ceremonies. Employees should check with thier individual agencies ahead of time.

Q: Can I attend without paying for breakfast?

Unfortunately, No. The $15 helps offset the service charge and fees associated with using the Hampton Inn.

Q: What are my transportation/parking options for getting to and from the event?

We ask attendees to park in the rear lot of the Hampton Inn and enter the building at Entrance C (near the gazebo). Carpooling is encouraged.

Q: Is my registration fee or ticket transferrable?

Yes. Please contact our event logistics coordinator, Vicki Wells at email: vicki.l.wells@uscis.dhs.gov or via phone at: (802) 660-5002..

Q: Do I have to bring my printed ticket to the event?

Yes. We ask that you bring your printed ticket and photo ID to the event.

Q: Can I update my registration information?

Yes. If you have trouble updating your registration information online, please contact our event logistics coordinator, Vicki Wells at email: vicki.l.wells@uscis.dhs.gov or via phone at: (802) 660-5002.

Q: Is it ok if the name on my ticket or registration doesn't match the person who attends?

Yes, but we ask that you contact Vicki Wells in advance so registrations can be updated.

Q: Can I bring my spouse, significant other or guest?

Yes, please feel free to bring guests. A ticket is required.

Q: Can I take pictures?

Yes, please feel free to take photos, but only of your award recipients. Also, a photographer will be on hand to document the event, and these pictures will be made available after the event.